As we all continue to monitor the COVID-19 (Coronavirus) information, Chesapeake Bank would like to inform our customers and the public that we are taking every precaution necessary to decrease the likelihood of further transmission of the virus in our workplace and communities.
Our bankers enjoy seeing you in our offices, however, we fully understand your preference of limiting your daily interactions. Please, keep in mind that you can do most of your banking through ourdigital toolsor our telephone banking (800-417-6675). We offer 24/7 access to your accounts through online banking, mobile banking with mobile deposit. Through these channels you can:
View balances, transactions, and statements
Make transfers between accounts
Find an ATM
If you are not already enrolled in these services,click hereto get started. Also, using yourdebit cardinstead of cash is recommended.
We never want to compromise our service levels, even if we can’t talk with you face to face. Customer service is available through:
A phone call to our Solutions Center (877-436-9032)
A text message to any branch location
And online chat through our website (chesbank.com)
This situation may be imposing different degrees of hardship on our customers. As your bank, we are here to help and encourage customers that are impacted to please let us know how we can help.
Customer and employee safety is of utmost importance, and we will model our response to each of our local communities. Currently, we are instituting more frequent cleaning protocols throughout the business day along with making hand sanitizer available in all of our customer and employee contact areas. We have also limited group gatherings, meetings, and business travel to limit further transmission of the virus.
As we continuously monitor the impact and updates regarding COVID-19, we will take further action as the situation warrants.
Should you have any questions or concerns, please call yourlocal branchor 877-436-9032.
Thank you for your patience during this unusual time.