Chesapeake Bank Blog

Round: A Full Circle Merchant Services Solution

Written by Reggie Rossignol | Sep 14, 2020 7:47:10 PM

Time is of the essence when you’re in business. So, we understand the appeal to set up an account with companies like Square, Clover, and Stripe for processing credit card transactions. But did you know, that we offer the same kind of equipment and solutions? We’ve even revisited our pricing structure, with you in mind, to bring to you “Round.” We’ll dive into that more in a minute but the biggest differentiator between us and our competitors is that we are local.

Here’s why we believe that gives us the competitive edge

  1. Live people – no robots here: Things are so digital now that in most cases, setting up an account, paying a bill, or even troubleshooting a problem is all done either online or through an automated support channel. That can be time-consuming and frustrating, especially when you’re in a crunch.

    At Chesapeake Payment Systems, we take a lot of pride in our people, the ones in our community, and the ones working hard in our office. Why wouldn’t we want to connect everyone--for real?
  1. We’ll install it for you: We are “people” people that means that we’re never going to ship you equipment to install on your own. Our team always comes on-site to set things up, train the team, and to make sure you feel comfortable with what you need to know.

  2. The support is free: It sounds silly to say it’s free. Shouldn’t support be excellent and free? You might be surprised to know how many other merchant service companies charge for any service beyond the “do it yourself” tutorials and knowledge base articles. 
  1. Quicker access to funds: Due to their business models, some of the more well-known processors, may withhold funds without notification if they perceive risk and wish to have additional liquid guarantees in place. That can put you in a tight spot if you need access to all of your funds to get through the next billing cycle. Not only is that not the way that we like to do business, but with the way that we’re structured (not just in pricing), and the risk controls that we have in place as a direct Merchant Acquirer, we don’t need to.

Now let’s look at the competition a little bit closer

  1. Our value: When you compare apples to apples in terms of our equipment and fee per transaction, we’re ahead of the competition. Since all of the numbers are built around your needs, it’s worth the conversation!
  1. Simplified transaction cost (this part really excites us): There are a surprising number of processes and data points behind each credit card transaction that play a role in the final bill. If we tried to explain it here, you might stop reading. But to give one example, let’s look at what’s known as “interchange fees.” This is the cost of each transaction.

    Just like a medical office has codes for billing the type of procedure or visit, each transaction has an interchange code to determine if the card was present versus not present, credit or debit, were there rewards, etc.

    Believe it or not, there are over 1,000 interchange codes for this process, which is why your billing total can change widely even if your transaction volume is about the same each month. This can make it hard to predict and understand. This is why we’re excited:

    “Our Round pricing metric simplifies this process by consolidating all of these fees into a single flat rate to give you something real that you can plan on each month.” Says George Malesky, Sales Operations Manager, VP of Chesapeake Payment Systems.
  1. Easier to read statements: When you consider the impact of the last bullet, of course, this means you’ll also have a statement that’s easier to read. Given the pain point that a standard statement can be to interpret, we feel that this deserves its own line.
  1. Customizable solutions: Some of our competitors are only able to offer you discounts or special pricing for one type of device or a set quantity. Whether you need an eCommerce solution for mobile payments or a website, or if you have a physical location that needs a countertop model or a full-blown point of sale system, our new Round pricing structure covers it all. And the best part is, as you grow, we can reconfigure all of this to accommodate your needs.

Additionally,

We also offer all of the add-ons (rewards and loyalty programs, etc.) that the big guys do. And with ‘Round” we believe that makes us your full circle merchant services solution. See for yourself. 

Contact our Chesapeake Payment Systems Team now by calling 866-941-1335 or completing the form below.

**Swipe is a trademark for Swipe Merchant Service Corp., which is an Elavon Payments Partner and a Registered MSP/ISO of Elavon, Inc. Georgia, USA.
*Clover is a trademark for First Data Merchant Services, LLC, doing business as Clover Business Solutions, ich is a registered ISO of MetaBank N.A., Sioux Falls, SD; and Wells Fargo Bank N.A., Concord, CA
**SQUARE trademark by SQUARE, INC.  in San Francisco, CA, 94103.