We thought you might get a kick out of a fun exchange and mix-up between two coworkers at our Gloucester branch. It just so happens to be an opportunity to share some banking tips that will make your life easier.
Friday morning, Dianne Pillsbury [left] stopped at Food Lion to make a purchase on her way in to work, but her purchase was declined. She thought she may have entered her pin number wrong, so she tried it again.
She removed the card to double-check it and was surprised to find that it belonged to a coworker [right], Becca Murrell.
The day before, Becca had gone out to grab lunch orders for her and Dianne. She slipped her debit card (instead of Dianne’s) into the bag before giving Dianne her lunch.
Dianne couldn’t wait to tease her friend when they got into the office.
Dianne immediately told Becca the story about her declined card. Before she could explain whose card she had, Becca exclaimed, “You know, someone was using my card last night in Richmond! They bought dinner and donuts! Can you believe it? As soon as I got the text, I disabled it in the online banking app. Fraudsters aren’t getting my money.” (Becca making that change, is why Dianne was no longer able to use the card Friday morning.)
Then Dianne pulled out the debit card and replied, “I have your card!!”
Becca – “You had dinner at Carini’s–that was you?!”
Then they both burst out laughing.
While this is a fun story that helps you know our team. There are some fun banking tips worth sharing:
We hope you enjoyed this real-life example, the tips, and a few laughs from our team.